Table of Content
Legal Framework and Eligibility
Pelaa Casino operates in accordance with applicable laws and regulations of the United Kingdom. By registering or playing, you confirm that you meet the legal age requirement of at least 18 years, or the minimum legal age in your jurisdiction, and that you are legally able to enter into a binding agreement. Creating an account signifies your agreement to follow all platform rules, including those related to games, bonuses, and financial transactions.
Account Registration and Verification
To participate, players must open a personal account on the official website and provide accurate, complete, and up-to-date information. Only one account is permitted per individual, household, or IP address. The casino may request identity, age, or address verification at any time, and accounts found to contain false or misleading details may be suspended or closed.
Account Security
You are responsible for keeping your login details confidential and preventing unauthorized access. Any activity conducted through your account is considered your responsibility. If you suspect misuse or a security breach, you should immediately notify customer support. The casino is not liable for losses resulting from compromised account credentials.
Payments, Deposits, and Withdrawals
All financial transactions must be completed using approved payment methods listed on the website, such as debit or credit cards and supported e-wallets. Deposits must be made from accounts registered in your own name, and transaction limits may apply. Additional checks may be required to verify payment sources. Whenever possible, withdrawals are processed back to the same method used for deposits.
Bonuses and Promotional Offers
Pelaa Casino may provide bonuses, free spins, cashback, or loyalty rewards. Each promotion comes with specific conditions, including wagering requirements, time limits, eligible games, and withdrawal caps. Attempting to exploit or misuse promotional offers can lead to bonus cancellation and possible account closure. Players are encouraged to review individual promotion terms carefully before participating.
Games and Fair Play
All games operate using certified random number generator technology to ensure fairness. Players must not exploit software errors, collaborate unfairly, or use prohibited tools such as bots or automated systems. Any form of cheating or manipulation is strictly forbidden and may result in immediate penalties.
Responsible Gaming
The casino promotes responsible gambling practices. Players can set limits on deposits, losses, or playing time, or request self-exclusion if needed. Support and additional resources are available through customer service to help maintain healthy gaming habits.
Prohibited Activities and Compliance
Accounts, balances, and bonuses may not be transferred or sold. Fraud, money laundering, providing false information, or attempting to bypass rules can result in account termination and forfeiture of funds. Pelaa Casino adheres to anti-money laundering regulations of the United Kingdom, monitoring transactions and reporting suspicious behavior as required by law.
Privacy and Data Protection
Personal data is handled in accordance with United Kingdom data protection laws and the platform’s privacy policy. Information is used only for legitimate purposes such as account management, payments, and regulatory compliance, and is not shared with unauthorized third parties.
Liability and Platform Use
The website and its services are provided on an “as-is” basis. Pelaa Casino is not responsible for losses caused by technical issues, interruptions, data loss, or unauthorized access, except where required by law. Use of the platform is at the player’s own risk.
Updates, Disputes, and Governing Law
The casino may revise these Terms & Conditions at any time, with changes taking effect once published. Players should review them regularly. Complaints can be submitted via customer support and will be handled fairly and promptly. These terms are governed by the laws of the United Kingdom, and any disputes shall fall under the exclusive jurisdiction of UK courts.